Last updated: March 14, 2023
Cape Sativa (Pty) Ltd is committed to protecting your personal data. We will use your information in our daily process to provide services to you as our valued customers, to meet our legal and regulatory obligations. We will collect and use personal data in accordance with our values, applicable laws and with respect for privacy.
In this Policy the following terms shall have the following meanings:
“Cookie” means a small text file placed on your computer or device by our website when you visit certain parts of our website and/or when you use certain features of our website.
“Personal Information” means and refers to personal information about you, and your employees (as relevant). It includes information about race, gender, sex, pregnancy, marital status, national, ethnic, or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of individual, education, medical, financial, criminal, employment history, any identifying number, symbol, email address, physical address, telephone number, location information, online identifier, biometric information.
“POPIA” means Protection of Personal Information Act 4 of 2013
“Process(ing) of Information” means the lawful and reasonable automated or manual activity of collecting, recording, organisation, storing, updating, distributing, and removing or deleting of Personal Information to ensure that such processing is adequate, relevant, and not excessive given the purpose for which it is processed.
Types of Cookies used on our website:
These Cookies are temporary and only exist while you browse our website. As soon as you close your browser or move to a different website, they are removed. They allow our website to link your actions during a browser session.
How to disable Cookies
You can stop your browser from accepting Cookies by changing the settings on your web browser. Be aware that restricting Cookies may impact the functionality of our websites. We recommend that you allow Cookies. On most browsers’ Cookies are enabled by default. Explore the settings and options on your browser to disable or enable them.
13. Monitoring of electronic communications
We communicate with you through different methods and channels. If allowed by law, we may record and monitor electronic communications to make sure that they comply with our legal and regulatory responsibilities and internal policies.
14. When will we process your Personal Information
Cape Sativa may process your personal information for lawful purposes relating to its business if the following circumstances apply, when:
You understand and accept that Cape Sativa may process your Personal Information for the following purposes:
15.1 Right to withdraw your consent:
You may withdraw your consent to the Processing of Information at any time by sending an email to firstname.lastname@example.org.
Please note that the revocation does not affect the legality of the data processed thus far.
15.2 Right to object:
As far as the Processing of Information based on legitimate reasons you have the right to object on grounds relating to your situation. As far as the processing of Information for direct marketing purposes you have the right to object at any time.
15.3 Other rights:
As a user you have certain rights. You can request information regarding the personal data processed by Cape Sativa. Subject to legal requirements you can also submit a request to Cape Sativa to amend incorrect data, or delete your personal data provided the request does not conflict with a statutory or contractual obligation to retain data.
Contact point for asserting your rights:
You can direct your queries to email@example.com
15.4 Right to contact Information Regulator:
If you believe that we have used your personal information contrary to this Privacy Notice, you have a right to lodge a complaint with the Information Regulator, under POPIA, but we encourage you first to follow our internal complaints process
to resolve the complaint. You can submit your compliant to firstname.lastname@example.org
If thereafter the compliant has not been adequately resolved then please contact, Information Regulator at JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001: Po Box 31533, Braamfontein, Johannesburg, 2017 or email complaints.IR@justice.gov.za